At Ventilationland it is important to us that you are always satisfied with your order. That's why you don't pay any shipping costs* or return costs.
For larger products delivered on a pallet, an amount of £50 will be charged for shipping and handling. The costs for pallet shipments are per individual pallet. Pallet prices are only charged for the following products: Heat recovery systems, ventilation systems with connections of Ø400 and larger. Thermoduct pipes and spiral ducts. The complete shipping costs are automatically displayed before you complete your order. All these prices include VAT.
With us you do not pay any return costs and you have 90 days after receipt of the goods to cancel the purchase. For more information or how to return a product and legal exclusions go to the returns page.
If you make use of your statutory right of revocation, we will reimburse you for the costs of sending the goods from us to you. If you receive a free delivery (order value over £100) and return a part of it, so that this order no longer reaches the order value of £100, you will have to pay the shipping costs.